How to cancel pre

Hi there,

We appreciate you writing to us. Happy to help!

We have checked your account and we see that you have an active Acrobat Premium subscription under the email address associated with the community.

Please follow the link below which has the steps on how to cancel a subscription.

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

Also, please read the article to learn about cancellation terms for your subscription.

https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html#cancel

In case you are still unable to cancel the subscription with the help of the links, feel free to contact us via chat so that our support team can help you.

https://helpx.adobe.com/contact.html?rghtup=autoOpen

If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.

Please do not share any personal/confidential information like email ID, bank details, etc here. This is a public forum.

Hope the information was helpful to you. Please let me know if you have any further questions.

Sincerely,

Rashmi Swain

Hi

If you're referring to the Adobe Creative Cloud subscription take a look here

https://helpx.adobe.com/ie/manage-account/using/cancel-subscription.html

Moved from Using the Community