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Participant
October 8, 2021
Question

How to stop this adobe trail of one app??? pls help

  • October 8, 2021
  • 1 reply
  • 154 views

Hi how to cancel apps in adobe so i got the trail at first then i canceled then today i mistakely added photoshop and adobe acrobat trail everything else is expired i also gave my cridet card details how can i cancel i went to adobe site of plans how to stop??????

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1 reply

John T Smith
Community Expert
Community Expert
October 8, 2021

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-FAQ https://community.adobe.com/t5/account-payment-plan/cancel-subscription-faq-s/td-p/11843852

-or cancel via Chat link https://helpx.adobe.com/contact.html?rghtup=autoOpen

Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks

 

Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730