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Participant
October 26, 2026
Answered

I have acrobat 2020 and have lost my serial number, I purchased a new computer and wanted to transfer it from my old computer to the new computer. Can I extract the serial number from the registry somehow?

I have acrobat 2020 and have lost my serial number, I purchased a new computer and wanted to transfer it from my old computer to the new computer. Can I extract the serial number from the registry somehow?

    kglad
    kgladCorrect answer
    Community Expert
    October 27, 2026

    you have 3 ways to recover a serial number that you once had, but for you, see #2 below:

     

    1. if you purchased from or registered with adobe (automatically done with cs6), you can check your account, https://accounts.adobe.com

     

     2. if your adobe program is installed on another computer you can recover its serial number from that computer,

     

    (win:) http://www.belarc.com/free_download.html,

    (mac:) https://mac-product-key-finder.com/

     

    3. http://helpx.adobe.com/x-productkb/global/find-serial-number.html

     

    3 replies

    kglad
    Community Expert
    Community Expert
    October 27, 2026

    p.s.  this should be in the download & install forum, https://community.adobe.com/download-install-615

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    AkanshaAshra
    Community Manager
    Community Manager
    October 27, 2026

    ​

    Hi @Tim Chirpich 

    Thank you for reaching out.

    Could you please let us know if you were able to try the suggestions shared by our Community Expert, Kglad, above? Let us know how it goes or if you need any further assistance.

    ^Akansha

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    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    October 27, 2026

    you have 3 ways to recover a serial number that you once had, but for you, see #2 below:

     

    1. if you purchased from or registered with adobe (automatically done with cs6), you can check your account, https://accounts.adobe.com

     

     2. if your adobe program is installed on another computer you can recover its serial number from that computer,

     

    (win:) http://www.belarc.com/free_download.html,

    (mac:) https://mac-product-key-finder.com/

     

    3. http://helpx.adobe.com/x-productkb/global/find-serial-number.html

     

    Translate