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RAN26
Participant
May 23, 2026
Question

I have canceled my adobe plan before free trials end. I was charged with 109 US dollars. Please help me to refund. Thanks in advance.

  • May 23, 2026
  • 3 replies
  • 22 views

Dear Adobe Support Team,

 

I hope you are doing well.

 

I would like to request a refund regarding my recent subscription charge of $109. I had subscribed to the plan on a free trial basis and cancelled the subscription before the free trial period ended. However, I was still charged on my credit card.

 

I kindly request you to review my account and process a refund for this charge as soon as possible.

 

Please let me know if any additional information is required from my side.

 

Thank you very much for your assistance and understanding.

    3 replies

    RAN26
    RAN26Author
    Participant
    May 23, 2026

    No

    kglad
    Community Expert
    Community Expert
    May 24, 2026

    @RAN26 

     

    then use https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html to find the account being charged and check that one.

    John T Smith
    Community Expert
    Community Expert
    May 23, 2026

    Refunds may take up to 14 days

    This is a public forum, not Adobe support... other users can't help
    To contact support see the CORRECT ANSWER at this link
    https://community.adobe.com/questions-6/contacting-a-real-person-at-adobe-433913

     

    kglad
    Community Expert
    Community Expert
    May 23, 2026

    does your account show any subscription?  https://account.adobe.com