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RAN26
Participant
May 23, 2026
質問

I have canceled my adobe plan before free trials end. I was charged with 109 US dollars. Please help me to refund. Thanks in advance.

  • May 23, 2026
  • 返信数 4.
  • 34 ビュー

Dear Adobe Support Team,

 

I hope you are doing well.

 

I would like to request a refund regarding my recent subscription charge of $109. I had subscribed to the plan on a free trial basis and cancelled the subscription before the free trial period ended. However, I was still charged on my credit card.

 

I kindly request you to review my account and process a refund for this charge as soon as possible.

 

Please let me know if any additional information is required from my side.

 

Thank you very much for your assistance and understanding.

    返信数 4

    RAN26
    RAN26作成者
    Participant
    May 23, 2026

    No

    kglad
    Community Expert
    Community Expert
    May 24, 2026

    @RAN26 

     

    then use https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html to find the account being charged and check that one.

    John T Smith
    Community Expert
    Community Expert
    May 23, 2026

    Refunds may take up to 14 days

    This is a public forum, not Adobe support... other users can't help
    To contact support see the CORRECT ANSWER at this link
    https://community.adobe.com/questions-6/contacting-a-real-person-at-adobe-433913

     

    kglad
    Community Expert
    Community Expert
    May 23, 2026

    does your account show any subscription?  https://account.adobe.com