Skip to main content
sumeetinfracon
Participant
April 26, 2026
Question

I have purchased Adobe's firefly pro plus on 24th april, but it is not reflecting in my account, neither

  • April 26, 2026
  • 1 reply
  • 13 views

Describe your bug:I have purchased Adobe's firefly pro plus on 24th april, but it is not reflecting in my account, neither I received a mail on the account from which I made the purchase.

 

[personal information removed by moderator]

    1 reply

    John T Smith
    Community Expert
    Community Expert
    April 27, 2026

    This link will help you find the account that is charging your card
    https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html

    This is a public forum, not Adobe support... other users can't help
    To contact support see the CORRECT ANSWER at this link
    https://community.adobe.com/questions-6/contacting-a-real-person-at-adobe-433913