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Participant
November 24, 2019
Question

I'm paying $33/month to Adobe. I can't find my membership info. What do I do?

  • November 24, 2019
  • 2 replies
  • 621 views

Adobe is billing me. I'd like to use  the service. Neither of my emails yields a non-free account. Adobe only helps if I have a membership. 

 

How do I find out what I'm paying for? All I have is a monthly credit card charge.

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    2 replies

    ProDesignTools
    Community Expert
    Community Expert
    November 24, 2019

    You can find out exactly what you're paying for on your Adobe account's Plans page here:

     

    https://account.adobe.com/plans

     

    If you need to make a change in your subscription(s) for any reason, see these instructions:

     

    https://helpx.adobe.com/manage-account/using/change-plan.html

     

    Legend
    November 24, 2019

    Did you ever take out some subscription? The question is because sometimes people use stolen card details for this, so it might not be you.