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Ahmadmohd19
Participant
May 30, 2026
解決済み

I want to buy extra credit from adobe firefly but i got an error “ We couldn't process your payment. Please check your payment details. If the issue persists, try another payment method or contact your bank.” and there is no problem with the bank

  • May 30, 2026
  • 返信数 2.
  • 47 ビュー

 

    解決に役立った回答 Kartika Rawat

    Hi Ahmadmohd19!

    Thanks for reaching out. Since we need your private account information, we can't help you here on the forums! Please reach out to our chat team by selecting the chat bubble icon in the bottom right of this page: https://helpx.adobe.com/support.html

     

    Let us know if you have any questions.

    Kartika

    返信数 2

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager解決!
    Community Manager
    June 4, 2026

    Hi Ahmadmohd19!

    Thanks for reaching out. Since we need your private account information, we can't help you here on the forums! Please reach out to our chat team by selecting the chat bubble icon in the bottom right of this page: https://helpx.adobe.com/support.html

     

    Let us know if you have any questions.

    Kartika