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Participant
July 30, 2024
Question

Im having a problem with pay

  • July 30, 2024
  • 2 replies
  • 123 views

I have a problem paying the monthly fees 

When i try to purchase the monthly fees for adobe 

a message ocurre to me that there is a problem with my credit card 

i tried all my credit cards and the problem still the same 

This topic has been closed for replies.

2 replies

kglad
Community Expert
Community Expert
July 30, 2024

you can use klarna or another authorized reseller, https://adobe.my.salesforce-sites.com/PartnerSearch?lang=en

 

or contact adobe support, there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

try67
Community Expert
Community Expert
July 30, 2024