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Known Participant
June 13, 2026
Question

Looking for support email

  • June 13, 2026
  • 5 replies
  • 21 views

Does anyone from Adobe look at this? I have been trying for hours yesterday and again today to cancel an account, followed all correct steps and just end up with a spinning circle. There is no link for any account support email listed. If someone knows how the send a real email, please send a link 

    5 replies

    John T Smith
    Community Expert
    Community Expert
    June 13, 2026

    The Opera browser is not compatible with Adobe
    This is a public forum, not Adobe support... other users can't help
    To contact support see the CORRECT ANSWER at this link
    https://community.adobe.com/questions-6/contacting-a-real-person-at-adobe-433913

     

    Known Participant
    June 13, 2026

    Let me ask this way, is anyone aware of a problem logging into Adobe of the past 24 hours. I have been trying to cancel an account for a day now and all I get is a screen with a spinning circle on the cancel page. Will someone from Adobe please help. The only replies I have received are about a mobile non-opera, whatever that is and using some different device/network 

    Community Expert
    June 13, 2026

    The suggestions you are getting are pointing to the ways you can get help. Cancellation is a time critical process. Get in touch with Adobe Support if you are not able to do it yourself. If you will pass the free cancellation window you would be charged a cancellation fees. For status on services by Adobe you can check https://status.adobe.com

    -Manan
    kglad
    Community Expert
    Community Expert
    June 13, 2026

    @tomh7834122 

     

    try using a mobile phone's updated non-opera browser with wifi disabled to cancel.

    Community Expert
    June 13, 2026

    You could also try self cancellation using a different device/network

    -Manan
    Community Expert
    June 13, 2026

    Contact Adobe Support using the chat feature on their website. https://helpx.adobe.com/contact.html?rghtup=autoOpen&linkId=100000423049516

    -Manan
    Known Participant
    June 13, 2026

    I need the send Adobe an email, the link you sent is for support. No place on the page you sent shows an email

    Community Expert
    June 13, 2026

    Support is not provided over email. Chat is the best option where you can get the issue sorted right away

    -Manan