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Participant
February 10, 2020
Question

ME ESTAN ROBANDO

  • February 10, 2020
  • 2 replies
  • 177 views

THEY ARE STEALING ME - THEY SELL MY PHOTOS, CASH THE MONEY, AND I DO NOT GIVE ACCESS TO MY ACCOUNT WHERE I HAVE UPLOADED MY MATERIAL 

THIS IS NORMAL IN ADOBE? 

THEY TELL ME TO FILL A FORM TO NOT PAY TAXES IN THE UNITED STATES - I FILL IT UP AND SEND IT BLOCKED, I HAVE RETURNED TO TRY A FEW TIMES UNTIL I LEAVE IT, I ALWAYS BLOCK IT - THEN HOW CAN I DO IT? 

 

NOBODY HELPS YOU - THEY ONLY TELL YOU IF YOU HAVE A PROBLEM SEND US A MESSAGE - ANYONE NEVER ANSWERS OR IF ANSWER COMMANDS YOU TO DO ANOTHER THING UNTIL MAREARTE 

 

WHAT HAPPENS HERE? BECAUSE I DON'T HAVE ACCESS TO MY MATERIAL I HAVE SUFFERED AND JUST COMMAND ME TO BUY PROGRAMS THAT DO NOT INTEREST ME? WHY STEALS MY WORK? 

This topic has been closed for replies.

2 replies

LinSims
Community Expert
Community Expert
February 10, 2020

This is a public forum, not Adobe support. Users, including the ACPs and MVPs, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.

Click the following to contact Adobe customer support staff for help: 

https://helpx.adobe.com/content/help/es/es/contact.html

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work.

Click the chat icon at the bottom right of the page to open a chat session. Typing AGENT into the chat window should connect you directly to a CSR rather than the AI.

February 10, 2020

Moving to the Get Started forum from Community Help