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Participant
July 12, 2024
Question

NO PERMITE NINGUNA TARJETA AL PAGAR

Estoy intentando adquirir el "Plan Fotográfico" PSD y Lr y al resgistrar me tarjeta no me acepta, eh intentado con tres tarjetas, por favor que otro metodo hay para poder adquirir el PLAN??? Una y otra vez me sale esta notificación: Una transacción puede fallar por diversas razones. Vuelve a verificar y asegúrate de haber introducido tu información de pago correctamente. Si este problema persiste, es posible que debas utilizar un método de pago diferente o ponerte en contacto con tu banco.

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    3 replies

    kglad
    Community Expert
    Community Expert
    July 12, 2024

    contact adobe support.  there are 2 ways to contact adobe support; chat and twitter (now x):

    chat:
    if you have or want to purchase a subscription, use a browser that allows popups and cookies
    and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
    in the chat field (lower right), type AGENT
    be patient, it can take quite a while to reach a human.

    twitter/x:
    tweet @AdobeCare

    p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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    kglad
    Community Expert
    Community Expert
    July 12, 2024

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.




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