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Participant
January 12, 2023
Question

Ordinateur trop ancien

  • January 12, 2023
  • 2 replies
  • 199 views

Bonjour,

je dois absolument récupérer des photos qui se trouvent dans mes catalogues lightroom classic. J'ai racheté la suite adobe (pour photographe), j'ai téléchargé sauf que mon oridnateur n'est pas assez récent pour pouvoir l'utiliser (lol), j'ai essayé sur le mac d'un proche, pareil. J'ai essayé sur le pc de mon copain, pas assez puissant. Bref auriez-vous une solution pour pouvoir téléchager des versions moins récentes? Je ne comprend pas qu'en à peine un an, je ne puisse plus accéder aux applications. 

Je suis desespérée, 

bonne soiree et merci pour votre aide 

    This topic has been closed for replies.

    2 replies

    kglad
    Community Expert
    Community Expert
    January 12, 2023

    1. you can install the latest and 1 version prior versions using the cc desktop app. you must have a subscription because previous versions are not available with trials. other versions are revealed after clicking file preferences>apps>tick show older apps (at panel bottom).

    2. for versions cc 2019 and older, use prodesign tools.com*.

    3. for versions newer than cc 2019 but older than one previous version, contact adobe support for links.**

    ---------------------------------------------------------------
    * most (but not all) adobe download links are available from prodesigntools.com. https://prodesigntools.com/adobe-direct-download-links.html

    follow the directions (esp, step 1)

    save the install file. it may not remain online.

    thank jim @ prodesigntools.com
    -------------------------------------------------------------

    ** there are 3 ways to contact adobe; chat, phone and twitter:

    chat:
    use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
    in the chat field (lower right), type AGENT
    be patient, it can take quite a while to reach a human.

    phone:
    https://helpx.adobe.com/contact/phone.html

    twitter:
    tweet @AdobeCare

    p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam,

    https://community.adobe.com/t5/using-the-community-discussions/adobe-support-community-guidelines/td-p/4788157#:~:text=constructive%2C%20and%20encouraging.-,3.%C2%A0Be%20Safe%C2%A0,-Do%20not%20share

    John T Smith
    Community Expert
    Community Expert
    January 12, 2023

    Adobe now offers the current and ONE older version via the online program managerGo here for all older links https://prodesigntools.com/adobe-direct-download-links.html
    -Prodesigntools is an official Adobe partner, and the links go to Adobe, not a 3rd party site
    .

    IF/When you do have a download, be sure to copy it to AT LEAST one external device-you should ALWAYS keep a copy
    (or two!) on an external device-since

    Adobe DOES SOMETIMES REMOVE OLD VERSIONS FROM THE SERVER-a
    usb flash drive or external hard drive, or write to a CD or DVD-plus
    a text file containing your serial number if you have a serial number program

     

    You should always have a local copy of all files, not just in the cloud
    If you don't have space on your computer drive use an external drive
    I use a Sata docking station and SEVERAL 'bare' drives for backup
    There are many external drive devices, this is the one I use
    https://www.amazon.com/StarTech-com-External-docking-station-drives/dp/B00U8KSLA8/