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Participant
November 21, 2020
Answered

отменить подписку!!!

  • November 21, 2020
  • 2 replies
  • 339 views

Здравствуйте! пожалуйста, помогите отменить подписку Ps, читала справку, но у меня нет кнопки "управление планом" и "отменить подписку", ничего не понимаю, хочу отказаться от подписки ps, чтобы купить подписку на весь комплект программ.

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Correct answer Manan Joshi

Hello @SNadia,
Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
If the information does not help, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

2 replies

Manan JoshiCommunity ExpertCorrect answer
Community Expert
November 21, 2020

Hello @SNadia,
Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
If the information does not help, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan
November 21, 2020

Moving to the Account, Payment, & Plan forum from Photoshop