Pause subscription

Forum|Forum|4 years ago
July 30, 2021
3 replies
7653 views

Pause subscription

This topic has been closed for replies.

Correct answer Kanikas

Hi there,

Please share more details about your issue.

Unfortunately, as of now here is no option to pause your subscription.

Thanks

Kanika

B

Benita35350476b13y

Participant

So if I unsubscribe I will loose many years of work ?

kglad

Community Expert

@Benita35350476b13y

you lose none of your locally saved production files. you lose the ability to use adobe apps and will lose access to adobe cloud services.

John T Smith

Community Expert

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-FAQ https://community.adobe.com/t5/account-payment-plan/cancel-subscription-faq-s/td-p/11843852
-do be aware that cancelling early means paying 1/2 of the remaining time as a fee
-or cancel via Chat link https://helpx.adobe.com/contact.html?rghtup=autoOpen

Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks

Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730