Photoshop on iPad Login Error

Question

I have a paid subscription but am all of a sudden having issues logging into Photoshop from my iPad. When I open the app is says that my "subscription to PS on the iPad has ended. Renew now for $9.99/mo". Why is it doing this when I already pay for the full subscription?

John T Smith · Answer

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membership-but/td-p/7601068
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.