plan cancelation

If you are not at the end of your subscription there is a fee to cancel early

-FAQ https://community.adobe.com/t5/account-payment-plan/cancel-subscription-faq-s/td-p/11843852

If the link above doesn't work for you, try chat

Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Hi there, 

We're here to help you. What error message do you get? 

You may use this link to cancel subscription: https://helpx.adobe.com/manage-account/using/cancel-subscription.html

Let us know if you need help with anything else. 

Thanks 

Kanika