Please allow the option to have invoices emailed

Forum|Forum|1 month ago
April 17, 2026
4 replies
51 views

Please add the option to have your invoices emailed to you for those of us who need receipts. It’s absurd to log in every month to retrieve it and to ask my colleague to do it too. (No, we can’t have an enterprise account because for whatever reason it doesn’t work with our nonprofit discount).

Literally every other service I use sends me a monthly invoice.

This topic has been closed for replies.

Correct answer kglad

post this in the cc ideas forum, https://community.adobe.com/feature-requests-603

and change your title slightly to avoid a duplicate post error.

kglad

Community Expert

and please don’t post duplicate messages in the wrong forum.

Social38794219vqinAuthor

Participant

Why is this the wrong forum? “account, payment, and plan” seems logical.

John Waller

Community Expert

I too find it odd that Adobe will not email invoices since every other service I subscribe to does exactly that. I’ve just accepted that it is not available and likely never will be from Adobe.

FYI, this request has been submitted to Adobe every year for the past 20 years that I’m aware of. Nothing has ever come of it. Adobe always requires you to login and download your invoices.

I’ve always found it curious that emailed invoices would be such a simple courtesy for Adobe to provide to their customers and they’ve always chosen not to.

Nancy OShea

Community Expert

There’s nothing fellow product users can do.

Adobe’s policies are made internally. Nobody here has influence over policy decisions.

It’s absurd to log in every month to retrieve it

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Autogenerated emails can get lost or blocked by spam filters.

Invoices are available online 24/7.

How is logging in to your online account any different from logging in to your email system? 🤔

Nancy O'Shea— Product User & Community Expert

John Waller

Community Expert

How is logging in to your online account any different from logging in to your email system?

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Most people are already logged in to their email 24/7 and checking it frequently.

Separately logging in to an Adobe account monthly just to download an invoice is just one more unnecessary step for most people. It’s a first world problem but still an unnecessary one.