Please cancel the subscription and refund the payment. 결제 취소 및 환불

Question

2-3주 전 계정을 탈퇴하였습니다. 그래서 월간 정기결제도 당연히 취소됐을 줄 알았는데 결제가 되었습니다. 너무 깜짝놀라서 계정도 복구한 뒤, 문의합니다. 현재 기준 결제 된지 30분도 안 지났습니다. 정기구독 결제 취소해주시고, 환불해주세요.

I left the account 2-3 weeks ago. So I thought the monthly payment would have been canceled for sure, but the payment was made. I was so surprised that I recovered my account and made inquiries. It's been less than 30 minutes since the standard payment was made. Please cancel the regular subscription and refund.

Manan Joshi · Answer

You need to cancel the subscription it does not happen automatically. Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
If the information does not help, then you need to contact support.
To contact support see the instructions given at the link below
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y

For refund rules, refer to the following link.
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
-Manan

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