Quero cancelar minha assinatura.

Thank you for reaching out, @abstract_curiosityb70b. I understand you’d like to cancel your Adobe subscriptions, and I’ve checked the account details available to us.

I can see that you currently have two active subscriptions since 3+ months:

• Adobe Acrobat Pro

• AI Assistant for Acrobat

Both are annual commitment plans billed monthly.

You can follow the cancellation steps shared by our Community Expert, K Glad, to proceed with your request. Adobe also provides official guidance for cancelling an Adobe subscription.

Since these are annual commitment plans, I’d also recommend reviewing the Adobe subscription terms and cancellation details before proceeding, as the applicable cancellation terms depend on your plan and circumstances.

I hope this helps clarify your subscription details. If you have any additional questions, please let us know and we’ll be happy to help.

Best,
Shivangi

​@abstract_curiosityb70b 

cancel subscription, https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html 

understanding cancellation 

fees, https://helpx.adobe.com/uk/manage-account/using/creative-cloud-subscription-terms.html#cancel 

@edlaine_0425 

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support.

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

@marcio_5965 

the. contact support.

@claudia_3083 

did you read, how to cancel?

@Adriana357491701vf7 

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support.

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

adobe has lots of products but if you're opening documents, those sound like they may be pdf's. if so, you can use the adobe reader to do that free of charge.