Re: Cancel subscription

Forum|Forum|6 months ago
August 1, 2025
1 reply
93 views

One of the problem I found that, Google was involved in subscribing to Adobe in giving incorrect E-MAIL.

My E-MAIL should read; PRIVATE INFORMATION REMOVED FROM PUBLIC FORUM, also unlawfully charging Me

rwice $37.27 after closing the Account

Account management

John T Smith

Community Expert

This is a public forum, not Adobe support... you just gave other users your account information if they saw your message before a Moderator removed your private information

For account help see employee Rikk Flohr's 1st reply in this message from 2-19-25 which includes the information on how to bypass the chatbot and talk to a human
https://community.adobe.com/t5/account-payment-plan-discussions/cancelei-plano-por-engano/td-p/15163767

Jeffrey_A_Wright

Community Manager

Ted, thanks for posting about your recent subscription commitment to this public discussion forum. I am sorry you did not find more value in our services. Please make sure to complete the self-cancel process as listed in https://adobe.ly/4l7lckg today, if you want to receive a refund. For more information, see https://adobe.ly/4l6U18Y. ^JW

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