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C
Chiew Sing5EB8
Participant
August 12, 2020
Answered

Re: I need to talk to a live person at Adobe. Is there a phone number or an email address with whic

  • August 12, 2020
  • 4 replies
  • 1114 views

I need to talk to a live person about my billing problems and Canceling the plan which I mistakenly signed up.  Thank you.

    This topic has been closed for replies.
    Correct answer _maria_

    Moving this to https://community.adobe.com/t5/account-payment-plan/bd-p/account-payment-and-plan 

     

    As OP mentioned, there's no plan for Flash Player.  If you need to cancel a Creative Cloud plan, see https://helpx.adobe.com/manage-account/using/cancel-subscription.html for assistance.

    4 replies

    S
    steveoneill@bellsouth.net
    Participant
    October 25, 2023

    need yto nspeak with someone 

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    October 25, 2023

    read my previous post.

    clives41610979
    clives41610979
    Participant
    August 18, 2023

    I need to speak to accounts about an Outstanding credit note 

     

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    August 18, 2023

    @clives41610979 

     

    there are 2 ways to contact adobe; chat and twitter:

    chat:
    use a browser that allows popups and cookies
    and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
    in the chat field (lower right), type AGENT
    be patient, it can take quite a while to reach a human.

    twitter:
    tweet @AdobeCare

    p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true

    _maria_
    Community Manager
    _maria_Community ManagerCorrect answer
    Community Manager
    August 13, 2020

    Moving this to https://community.adobe.com/t5/account-payment-plan/bd-p/account-payment-and-plan 

     

    As OP mentioned, there's no plan for Flash Player.  If you need to cancel a Creative Cloud plan, see https://helpx.adobe.com/manage-account/using/cancel-subscription.html for assistance.

      T
      Test Screen Name
      Legend
      August 12, 2020

      There is no plan for Flash Player. I think you may have posted in the wrong place, as this is the Flash Player forum.

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