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L
lIdIlI670
Participant
April 30, 2020
Question

recieving continuous verification codes I didn’t request

  • April 30, 2020
  • 14 replies
  • 25226 views

Over the last 5 days I have received no less than 79 verification codes that I did not ask for. Most in the middle of the night. I assume someone is attempting to log into my adobe account (can't imagine why) or there is a glitch somewhere. I have reached out to Adobe support but it hasn't been remedied. Is anyone else having this issue? 

This topic has been closed for replies.

14 replies

S
shrekzooka_5895
Participant
September 26, 2024

happening to me but im pretty sure it's because I tried to change my password one time but I just gave up after the email verification because it was buggy and mobile app wasn't working so now im being spammed with codes to verify email

kglad
Community Expert
kgladCommunity Expert
Community Expert
September 26, 2024

you should only get one email per change attempt. 

S
SamHelton21
Participant
September 8, 2023

It's happening to me as well. 

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    September 8, 2023

    enable 2fa

    D
    defaultps3e1o6qkgqj
    Participant
    September 9, 2021

    having same thing happen to me - did you get it resolved?

     

     

    D
    defaultpp7696cofkz8
    Participant
    September 9, 2021
    Nope they just stop coming
    D
    default88qlifrn85yx
    Participant
    August 25, 2021

    I don't use Adobe and been getting codes

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    August 25, 2021

    But you have an Adobe ID?

    ABAMBO | Hard- and Software Engineer | Photographer
    D
    defaultt1oj03mew0dx
    Participant
    June 28, 2021

    I am getting the same thing. Please help Adobe. 

    T
    Test Screen Name
    Legend
    October 26, 2021

    If you want help from Adobe, you do need to contact them.

    D
    default7atlwxciptmo
    Participant
    April 10, 2021

    I am also getting constant emails about a verification code I am not requesting. No idea why.

    D
    defaultpp7696cofkz8
    Participant
    April 11, 2021
    Change your email address that work for me
    D
    defaultpp7696cofkz8
    Participant
    April 9, 2021

    Hello I keep on receiving codes please help it's not the password is the problem because you need the code before you login so please fix this and if it doesn't stop I will delete my account 

    A
    Allan0D4E
    Participant
    April 5, 2021

    I'm getting the same thing: multiple requests to input my phone number for verifications I did not request. changing my password now. Adobe needs to fix this problem.

    P
    Peggy98A6
    Participant
    August 30, 2020

    I'm having the same problem. I just recently set up a new ebook reader and had to change my Adobe pw, now I keep getting the codes texted to me. I'm not requesting them either. Why?  

    L
    LukeTheDuke70
    Participant
    September 24, 2020

    Having the same issue here. I changed email and password but I still get the text messages. I got in touch with Adobe via chat, but the support guy didn't understand what the problem was and wanted to turn my 2 steps verification off...crazy.

     

    What should we do Adobe?

     

    Thank you

    Y
    Yeet Visuals
    Participant
    July 5, 2020

    Best thing you can do is change your password and have a two-step vertification. Think someone was trying to get into my account.

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