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Participant
July 14, 2021
Question

Refund from adobe scan

  • July 14, 2021
  • 2 replies
  • 247 views

I used free trial once and I forgot to cancel subscription from Adobe scan. I'm not wsing this app so I need my money back. How can I refund?

Help me plss

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2 replies

John T Smith
Community Expert
Community Expert
July 14, 2021

If you did not cancel in time you are not likely going to get a refund

 

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-FAQ https://community.adobe.com/t5/account-payment-plan/cancel-subscription-faq-s/td-p/11843852
-do be aware that cancelling early means paying 1/2 of the remaining time as a fee
-or cancel via Chat link https://helpx.adobe.com/contact.html?rghtup=autoOpen

Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

oi5C82Author
Participant
July 14, 2021

I used free trial and forgot to cancel from Adobe scan. So I need my money(₩12000) back. But how could I refund? 

Help me plss