Request for Refund Due to Confusing Trial Cancellation Process

Dear Adobe Support Team,

I am requesting a refund for the recent charge on my Adobe account.

I had taken an Adobe free trial and attempted to cancel it before being charged. During the cancellation process, I was asked many questions and had to go through several confusing steps. At that time, I genuinely believed my trial cancellation had been completed successfully.

However, I later found that I was charged for a new month. I have now properly followed all the cancellation steps and cancelled my subscription. I am not using the Adobe service and did not intend to continue with a paid subscription.

Since the charge happened due to confusion during the cancellation process, I kindly request a full refund for the recent payment.

Please review my account and process the refund as soon as possible.

Thank you for your support.

Regards,
Fahad