subscription

Question

Hi you keep charging my wise debit card £9.98. Please refund me my money, you have no permission to charge my card when I unsubscribed. Please Cancel my subscription and Refund the amount above you charged.

Transaction details

Authorised via

Saved details

Transaction number

#3938663331

Recurring payment

When

18 June 2026 at 12:08

Where

Online

Which card

8993 Digital Wise card design

Merchant

ADOBE *ADOBE

Note

Attachment

Jeff_A_Wright · Answer

Thank you for posting to this public discussion forum, @artecharvey.

I am sorry for any confusion. You have only completed the cancellation process for one of the three subscriptions started under your account, @artecharvey.

Please see https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html for information on how to complete the self-cancel process for your remaining subscriptions.

For more information on the cancellation and refund process, see https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html. Any refunds issued will take up to 14 days.

Please update this discussion thread if you have any additional questions.

Transaction details

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