The absolute garbage of adobe customer service and still no resolution

Have you tried to contact a human at adobe, even when following the direction and leading into websites address emails that are not right…have you attempted the chat function and even called the help desk.

I will spare you the horror of the absolute filth this company has for customer service. When asking a question about a service issue I was told to check out … get ready … adobe.com.

Wow what insight and so much thought. Even asking several detailed questions the customer agent continued to ignore my need and never truly assisted me. I was informed I would get an email of the details … my email was that link. I kid you not. I also decided to do the chat option, and what I received was read the website. Absolute garage of the company and I am so upset and still loss of words.

The actual issue I encountered: I had recently made so stock sound purchases (some older some newer, but I had licensing). The terms and agreement have no statement on the use for the case I selected. Well the stock item was no available on their website and I inquired if there was an indication on a message or notice that a stock item I purchased is no longer valid. THAT WAS THE QUESTION. Answer did you go to the website and see if the stock was there…I can’t find the stock item you are requesting…and what services are you trying to purchase again.

absolute garbage, and while I never, never like to post such a negative statement, I have no idea how or where to get the answer. I mean there is adobe.com right? 
 

Throwing trash where it needs to be

-never going to get an answer