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An_yaaaaa
Participant
May 31, 2026
Question

When will the full refund be refunded?

  • May 31, 2026
  • 3 replies
  • 16 views

I accidentally subscribed to the individual plan and also immediately cancelled my plan and I need the refund. When will the refund be given back to me?

    3 replies

    Nancy OShea
    Community Expert
    Community Expert
    June 1, 2026

    In about 10-15 business days.

     

    Nancy O'Shea— Product User & Community Expert
    John T Smith
    Community Expert
    Community Expert
    May 31, 2026

    This is a public forum, not Adobe support... other users can't help
    To contact support see the CORRECT ANSWER at this link
    https://community.adobe.com/questions-6/contacting-a-real-person-at-adobe-433913

     

    kglad
    Community Expert
    Community Expert
    May 31, 2026

    within 14 days.

     

    meanwhile, check your account ( https://account.adobe.com ) to confirm all is cancelled.

    An_yaaaaa
    An_yaaaaaAuthor
    Participant
    May 31, 2026

    it says minus the amount of my payment. like -870, what does it mean?