Wrong Email address to log into Creative Cloud Desktop, How do i switch to my email address?

i'm on a pc. can you please tell me how to do it on a pc? iit wold really help! thanks!

try go offline and then go to preference to log out. worked for me.

I signed up for Adobe with the wrong email address and was plagued for days because the Creative Cloud wanted me to confirm an email address that didn't exist! I wasn't able to change my email sign in, so here's what I did:

Followed the directions above to delete the OPM.db file (however my trash wouldn't delete the file because it said it was "in use") so I had to search for the Creative Cloud Uninstaller and uninstalled Adobe from my computer. After this I returned to my trash and deleted the OPM.db file, then I returned to the webpage log in and when I began downloading my App it allowed me to reenter my new email address.

Let me tell you, I can't believe this was such a complicated process... but being that I don't know computers that well I didn't know that MAC hides folders so users don't accidentally delete things. As far a Adobe goes I think when they have you sign up they should confirm your email address so you don't accidentally add a character and have to deal with this issue.

How to do it on Windows x64?? plsae answer

And what about for windows users?

Hey guys, this has been bothering me for several days and after checking so many posts to finally find a solution!

Use the Adobe Creative Cloud Cleaner Tool to solve installation problems

I guess the only way is to download the creative cloud cleaner and i just tried and it worked perfectly!

Good luck!

Hey! When I Try To It Says In Use Cant Delete

Ive tried unistalling. Ive tried looking for OOBE. Ive tried chat help. Ive tried clicking in the settings button. nothing works. Please help

Hi,

I have a similar problem, but slightly different. I created an account accidentally with a wrong email address a while ago, and never purchased the products. Now that I created a new account and acquired the adobe suite, everytime I open de Creative Cloud Application it automatically tries to log in with the previous account! I can't find a "log in with a new user" option.

Anyone can help?

Thanks

Santiago

So I had the same issue, autocorrect changed the first letter in my signup email - but I never noticed until I was locked out with the "verify email screen", both desktop and browser. None of the suggestions here fixed the issue, but what finally did was doing all of the following: canceling the wrongly entered account - registering the new correct account - close the creative cloud desktop app (of course) - signing in at adobe.com - goto accounts - download something you had not downloaded with the incorrect account - that automatically caused the old account to be logged out of the creative cloud desktop app and now asked me to login (presumably because the old account no longer had cloud privileges) - done.