Hi @szymon_5776,
Good question, and it makes sense once you see how the storage actually works.
What counts against the quota, and what doesn’t?
Storage quota and limits: Counts toward your storage: Creative Cloud synced files, cloud documents, deleted files, libraries, version history; Lightroom imported and edited photos/videos; Document Cloud documents; Adobe Express projects and graphics.
Does not count: Adobe Fonts, Adobe Stock credits, Smart Previews from Lightroom Classic, deleted Lightroom files, and https://adobe.ly/4zZtvq9 files.
That’s exactly why fonts and stock still work even with the “storage full” message; they never draw from this pool.
Why does Lightroom still let you add photos?
This one’s trickier, since Lightroom photos do count. On a Teams/corporate plan, storage is pooled across the whole organization, not assigned strictly per person: any user can exceed their individual share as long as the org’s overall total hasn’t been reached. So you may have gone over your personal allocation while the org as a whole hasn’t hit its combined cap, which is why Lightroom kept accepting uploads.
Where the full storage is likely coming from
Most likely: Creative Cloud synced or deleted files. Deleted Creative Cloud files still count against the quota until they are permanently removed, so a cleanup that looks finished on your end may still be counted.
How to check what’s actually using the space
How to find your cloud storage shows the real breakdown: Creative Cloud files, Lightroom, or Document Cloud, instead of the generic warning.
What to do next
Since this is a Teams plan, your org’s Adobe admin can see the organization-wide total and which files or users are driving it. Worth asking them to check the storage report in Admin Console for the actual number.
Thanks,
Tariq
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