환불 요청

Forum|Forum|7 days ago
May 24, 2026
4 replies
22 views

어도비 연간 플랜이 자동으로 갱신돼서 567,600원에 결제가 됐습니다.

최소 지난 7개월간 평소에 어도비 서비스를 아예 사용하지 않고 자동갱신이 될 줄 몰랐어요. 결제된걸 확인한 당일에 연간 플랜 구독을 취소했습니다. 전액 환불이 가능할까요?

kanikas28368183

Community Manager

Hi dustlths,

I can see that the Creative Cloud All Apps subscription was cancelled, and the refund was processed on 24 May. The amount should reflect in your account within 7–10 business days.

If you have any questions in the meantime or need help with anything else, please don’t hesitate to reach out. I’m happy to help.

Thanks

Kanika Sehgal

Peru Bob

Community Expert

Since you canceled after autorenewal, you will have to contact Adobe customer support to ask for no cancellation fee.

kglad

Community Expert

if you canceled everything before renewal, yes. but check your account, https://account.adobe.com

is everything cancelled?

John T Smith

Community Expert

This is a public forum, not Adobe support... other users can't help
To contact support see the CORRECT ANSWER at this link
https://community.adobe.com/questions-6/contacting-a-real-person-at-adobe-433913

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