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Known Participant
May 21, 2026
Question

CC Desktop App - Home Module Won't Update

  • May 21, 2026
  • 2 replies
  • 26 views

On one of our Macs, the Creative Cloud Desktop App “Home” module is stuck at version 1.1.9 instead of 6.9.0.619 like the rest of our Macs. 

I’ve tried repairing and then uninstalling/reinstalling, but nothing seems to help.

Does anyone know how to fix?

 

    2 replies

    Peru Bob
    Community Expert
    Community Expert
    May 21, 2026

    It would probably be best to post here:

    https://community.adobe.com/enterprise-teams-622

    Note: You will need to slightly change the wording of the title of the thread or you will receive a duplicate question error.

    kglad
    Community Expert
    Community Expert
    May 21, 2026

    are you the admin of a teams or enterprise subscription?

    leighrAuthor
    Known Participant
    May 21, 2026

    We have the Teams subscription

    kglad
    Community Expert
    Community Expert
    May 22, 2026

    @leighr 

     

    contact your admin.