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McRoar
Participant
May 17, 2022 3:20 PM UTC
Answered

App crashes on opening/ May 2022

On May 17, 2022 the creative cloud app crashes on opening on all my Apple devices. I click to open and the app starts but then crashes to Home Screen. 🤷‍♂ Anyone else have this problem?


Will

 

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Peru Bob
Peru BobCorrect answer
Community Expert
May 17, 2022 5:32 PM UTC

This may be why:

https://community.adobe.com/t5/creative-cloud-services-discussions/cc-6-5-on-ipad-crashing/td-p/12948196

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6 replies

Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
May 17, 2022 5:32 PM UTC

This may be why:

https://community.adobe.com/t5/creative-cloud-services-discussions/cc-6-5-on-ipad-crashing/td-p/12948196

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    Dana244780353fu5
    Participant
    May 17, 2022 5:39 PM UTC

    Yep - makes sense, since it's working now ❤️

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    Veronika Hana24490380g7q0
    Participant
    May 17, 2022 4:21 PM UTC

    Same here, Creative Cloud App crashes and also PS Camera app 

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    Dana244780353fu5
    Participant
    May 17, 2022 4:31 PM UTC

    Seems like it's working now!!!

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    Dana244780353fu5
    Participant
    May 17, 2022 3:57 PM UTC

    Same here - when I click on it the app, it opens for a sec and crashes.

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    Łukasz Pogoda
    Łukasz Pogoda
    Known Participant
    May 17, 2022 3:42 PM UTC

    Ditto. I was supposing some cache problems after Adobe changed how the business account works, so I reinstalled the app from scratch and I was able to run it once, but after I sent it to the background and opened again it started to crash every time I try to open it anew.

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