Creative Cloud Libraries Stopped Working

@Chris24935373vear 

reset the cc desktop app: make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

if that fails, sign out and then back in to your cc desktop app

if that fails, try to repair the cc app
https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html

if that fails go ahead and uninstall using the correct uninstaller from https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging and then reinstall

if that fails, do a clean cc install following each applicable step:

uninstall every cc app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

check for, and if available, update your os

repair all ms visual c++ versions that can be repaired.

update your ms visual c++, if it can be updated

restart your computer (don't skip this)

reinstall the cc desktop app, https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud

if you're unable to download the cc desktop app at this stage, use the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials

It is ludacrious how often this happens now!! And for NO apparent reason. Worked yesterday, today it just stopped. Same story as usual. Sometimes it's an easy fix and sometimes it isn't.  I have 3 different machines and it does it on all of them frequently, so it's not a specific system issue it is an Adobe issue. For those of us who rely on Adobe products, when the quality keeps going down it means so does our money. This needs to be FIXED! Not just, do this when... bandaids! Stop concentrating on adding new features when the current ones don't even work properly. PLEASE!

Hi there,
So I also had this problem in my Premiere pro 2019... I tried everything listed by Adobe but nothing worked.

I then noticed that I was using a slightly older version of Premier pro 2019 so updated it to the latest version and viola! it worked.

So updating to the latest version of premiere is also a fix.

Another (really simple) thing to check on Windows 10 which worked for me after spending two hours on LiveChat with the Adobe experts before being told to take it up with my IT dept. Who also couldn't help.

Turn off the "Automatically detect settings" in the Proxy settings panel. That's it. And it's enabled by default. Restart afterward and voila.

hi there

thanks for the info: we have spent some time with the adobe/premiere consultant, and solved some of the issues: we had duplicate locations for assets, so returned that to default (adobe needs to put that as an option somewhere). also we did CMD+SHIFT+OPTION to reset preferences, which has fixed some of the bugs.  we also updated to the latest premiere (last week) which has helped.

Hopefully Adobe developers will not treat it as a single, isolated issue but as part of a bigger problem.

I have this same exact issue and instead of creating new post I was hoping to find solution in here.

As so as I clicked on C:\Program Files (x86)\Common Files\Adobe\Creative Cloud Libraries\CCLibrary.exe it started working!

sign out and then back in to your cc desktop application using the same adobe id used to verify your subscription:  http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html