Creative Cloud Syncing..... EPIC FAIL. Adobe? Adobe? Adobe?

Forum|Forum|7 years ago
April 19, 2018
5 replies
3114 views

Adobe Creative CloudFile Hosting, Syncing, and Collaboration: Can you please chime in on this and the dozen other threads of users experiencing similar/same syncing issues? Why are you ghosting your core creative professional community?

Desktop 'syncing' is stuck

Files are not syncing from desktop, i.e. they are not appearing in cloud

Unreliable, not up to date

I cannot share and use Creative Cloud for part of what it was intended: collaboration.

I am consistently having to co-locate files onto other more reliable, more stable cloud storage platforms.

Please advise and post up a tutorial/fix.

This issue appears to have been occurring periodically for various users for an entire year.

This topic has been closed for replies.

M

mumcs01111

Participant

Same problem. And there are messages dating back to 2014 in this forum. Mac, "File Syncing Error". and now when i move things in my mythical Adobe cloud folder coally it makes duplicates of the files. It made an unmitigated mess locally, and in general completely out of sync with the cloud. Honestly, at this point, I'm scared that if they fix it, I'll be foobared without some way of saying "please sync everything again in one direction". How on earth they made this so amazingly messed up is totally beyond me. Google, Microsoft, Amazon, and dropbox figured this out around 5 years ago. I'm taking everything out this weekend, and just moving it over to another service, which really stinks given the $85 a month I'm spending on Adobe.

DavidMatos

Inspiring

Same loop syncing crap here — time wasted with Adobe's incompetence is amazing!

B

btrhodesAuthor

Inspiring

Amrita Chakrabartipuneeta95641987

Can either of you resolve this?

I still have this issue. For MONTHS my creative cloud folder has been empty on my HD, yet my creative cloud account continues to alert me that I've reached my limit of 100GB in my creative cloud folder. I've re-installed the CC app, installed new application apps... no different result.

There is nothing in my folder.
I've emailed you my log.
Please reply asap.

This is redonkulous

Adobe needs step up to the plate and admit that creative cloud is not the software if has sold (and railroaded) its users.

B

btrhodesAuthor

Inspiring

Amrita Chakrabarti any ideas or solutions?

In case you aren’t aware.

there are a number of complaints and threads on this issue... all of which are without an answer or committed response from adobe.

e.g.

https://forums.adobe.com/message/10275104#

Please repsond

P

puneeta95641987

Adobe Employee

Hi,

Could you please make sure that your coresync is updated to the latest version,i.e., 4.0.1.60 ? Please let us know in case the issue is still reproducible.

Thanks,

Puneet Aggarwal