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Participant
January 11, 2022
Question

Hoping someone can Help

  • January 11, 2022
  • 2 replies
  • 141 views

I am having problems with Creative cloud, basically it won't open!  

 

I have uninstalled it and reinstalled several times however I keep getting the same message that I need to repair or reinstall Adobe cloud app.....it will not work!! So cannot update Lightroom for which I get a warning that Lightroom needs updating and will not sync with catalogue.

Also when trying to open Photoshop or Lightroom I get the similar error messages(see photos) The programs do eventually launch.

Thanks

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2 replies

Participant
January 11, 2022

I am having this same problem and thought it was just me!

Jeffrey_A_Wright
Community Manager
Community Manager
January 11, 2022

Robert, were you able to resolve the other Windows error you posted at https://community.adobe.com/t5/download-install-discussions/adobe-apps-not-opening-on-windows-pc/m-p/12601597 or is that error also unresolved.

Participant
January 11, 2022

I am having the exact same problem