A

Anonymous

Question

How to remove permanently CCFF on mac finder favorites sidebar? [Aug 2015]

Forum|Forum|10 years ago
August 4, 2015
14 replies
17020 views

Hi everyone I am trying to remove Creative Cloud Files Folder shortcut to my finder favorites but every restart its coming back. Click on mouse right side and choosing remove from sidebar and its removed but every restart come back. Its really annoying. How to remove permanently?

File sync

This topic has been closed for replies.

C

chfilm

Inspiring

I now also have this EXTREMELY ANNOYING issue!!!

kglad

Community Expert

@chfilm

what fixes did you try?

C

chfilm

Inspiring

removing it from the sidebar over and over again. This must be a creative cloud issue, since it's happening on all my macs at the same time.

/edit now I tried deleting the entire folder, and yes, for now it's gone. But that can not be the solution.

SolutionD

Participant

Worked out a permanent solution to this issue. Simply right click on the offending Adobe folder in the sidebar and select "Show in Enclosing Folder" then move the Creative Cloud folder to the trash. Empty trash. Reboot and volia. It should not appear in your sidebar any longer.

kglad

Community Expert

others beware of @SolutionD suggestion. you may want the files in that folder. if so, move them before deleting.

N

Nikki24079644p6x2

Known Participant

I have this issue now too, It only started happening about a month ago at the most, it is so annoying, I don't need it in my favorites bar, I already have it on my top tab, I have tried a few things suggested, but it still keeps coming back. I am on Mac, I run Sonama, but that wasn't updated or anything when it started happening. Does anyone have a fix for Mac?

kglad

Community Expert

@Nikki24079644p6x2

mac:

copy any important file to another folder and then delete Creative Cloud Files + <account type> + <profile_name> + <email> + <GUID> (for example: Creative Cloud Files Personal Account email@abc.com ####@AdobeID).

default location, Mac HD/Users/<Username>/Creative Cloud Files

windows:

Open the registry editor (regedit.exe) & naviagate to: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace You'll probably have two sub-keys. OneDrive's sub-key will be nameed '{018D5C66-4533-4307-9B53-224DE2ED1FE6}' Delete the other one, that will be Creative Cloud.

Jakub Kasparek

Participating Frequently

every day I click to remove the finder, and it always comes back up.

kglad

Community Expert

@Jakub Kasparek

did you follow mcsanborn's suggestion?

Tom Grz

Participating Frequently

Me too, just started about a week ago. I have not updated any Adobe apps (PS, ID etc.), so this must have been a Creative Cloud App update as this was the only thing set to auto-update. I have deleted the folder as MCSanborn says and turned off CC App auto-update. Why do Adobe keep messing with things?

R

robs77789544

Participant

Same issue as of early Feb 2024.

Favourites should be my selection... why is this folder (with an absurdly long name) inviting itself to that list?

Rude Robin

Participant

Not really adding much to the convo, except I'm dealing with this as well.

S

seanc1993

Participant

I'm glad I'm not the only one right now trying to fix this. Driving me crazy past couple days. Can't find a solution anywhere. Only thing I found was the link posted here about removing it from Windows but there is nothing about removing it on Mac. What is going on?

G

Gabriel331445955lks

Participant

This just started happening again, and none of the solutions here work anymore. Does anyone know how to deal with it?

kglad

Community Expert

@Gabriel331445955lks

try https://helpx.adobe.com/creative-cloud/kb/remove-cc-files-folder-shortcut-navigation-panel.html

matthiasy9591481

Participant

That's a fix for PC, not for OSX.

What is the fix for OSX?

Thank you,
M

Lin He

Adobe Employee

Hi:

We appreciate your voice and provide the fix for the users in Mac OS and also Windows 7, 8 and 8.1 with the Creative Cloud 3.4.1.181 deployment. You could remove the shortcut from sidebar no matter file sync is on or off after you upgrade to Creative Cloud 3.4.1.181 and the shortcut will not return if computer was restarted.

We will keep improving our product for your voice.

Best Regards

Lin