Necesito ayuda conn mi plan

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Gente tengo una duda, yo soy estudiante de Multimedia, pero solo compré Photoshop sin el plan estudiante por error y no la Suite completa, me gustaria saber si es posible cambiar al plan estudiante con la suite completa y si se me cobrará Photoshop por eso?

John T SmithCorrect answer

Community Expert

A link I found - Change plan https://helpx.adobe.com/manage-account/using/change-plan.html

John T Smith

Correct answer

Community Expert

A link I found - Change plan https://helpx.adobe.com/manage-account/using/change-plan.html

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kglad

Community Expert

yes, you can change plans without penalty.

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John T Smith

Community Expert

As far as I know, you will need to cancel what you have and buy a new subscription

Manage your cloud plan https://helpx.adobe.com/manage-account.html

To do that without a cancel fee you may need Adobe's help (this is a public forum, not Adobe support)

For account help see employee Rikk Flohr's 1st reply in this message from 2-19-25 which includes the information on how to bypass the chatbot and talk to a human
https://community.adobe.com/t5/account-payment-plan-discussions/cancelei-plano-por-engano/td-p/15163767

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