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MayankMalhotra
Participant
October 8, 2020
질문

Not able to sign in CC Add-ins in Powerpoint

  • October 8, 2020
  • 1 답변
  • 1146 조회

Hi there!

I have tried many times but it wont let me signin to Creative Cloud Add-in which I have just installed in Powerpoint (MS 365). It shows following message.

 

Any help/guidance would be appreciated 
Thank You

이 주제는 답변이 닫혔습니다.

1 답변

kglad
Community Expert
kgladCommunity Expert
Community Expert
October 8, 2020

try signing in using your cc desktop app.

 

if you see the same message, confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html do you see both logos?

 

if you can and still see a connection error, white list the adobe network endpoints, https://helpx.adobe.com/enterprise/kb/network-endpoints.html

    Nancybox
    Nancybox
    Participant
    October 24, 2020

    Thank you fo your reply!

    The actual issue in my case was AVG Tuneup Software who forced some background services sleep!

     

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