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J
jvanart
Participant
January 17, 2023
Answered

Shutdown bug?

  • January 17, 2023
  • 2 replies
  • 295 views

Creative Cloud interrupts shutdown on my Mac Studio running Ventura. I have to close the dialog box ("Creative Cloud has interrupted Shut Down"), Quit CC, then Shutdown. Cannot run a shutdown schedule because of this. Anybody have an idea??

This topic has been closed for replies.
Correct answer kglad

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

 

if that fails, wait for a cc update.

2 replies

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
January 18, 2023

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

 

if that fails, wait for a cc update.

    J
    jvanartAuthor
    Participant
    January 25, 2023

    Resetting the cc desktop WORKED! Thank you... 

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    January 25, 2023

    you're welcome.

    M
    Community Expert
    Manan JoshiCommunity Expert
    Community Expert
    January 18, 2023

    Moved the post to a better suited Creative Cloud Services forum

    -Manan

    -Manan
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