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jvanart
Participant
Jan 17, 2023 11:11 PM UTC
Answered

Shutdown bug?

Creative Cloud interrupts shutdown on my Mac Studio running Ventura. I have to close the dialog box ("Creative Cloud has interrupted Shut Down"), Quit CC, then Shutdown. Cannot run a shutdown schedule because of this. Anybody have an idea??

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kglad
kgladCorrect answer
Community Expert
Jan 18, 2023 1:37 AM UTC

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

 

if that fails, wait for a cc update.

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4 replies

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
Jan 18, 2023 1:37 AM UTC

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

 

if that fails, wait for a cc update.

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    jvanartAuthor
    Participant
    Jan 25, 2023 5:32 PM UTC

    Resetting the cc desktop WORKED! Thank you... 

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Jan 25, 2023 7:48 PM UTC

    you're welcome.

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    Community Expert
    Manan JoshiCommunity Expert
    Community Expert
    Jan 18, 2023 1:31 AM UTC

    Moved the post to a better suited Creative Cloud Services forum

    -Manan

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    -Manan
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