Participant

Answered

(SOLUTION 2024) Adobe Muse not open after updating Creative Cloud

Forum|Forum|2 years ago
January 15, 2024
48 replies
63840 views

Hello, my solution to this problem is simple like adding any letter to this file (AdobeIPCBroker) example AdobeIPCBrokerSSSS

C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\IPC

copy and paste in your explorer or just follow the route

please help me in my project by following my instagram page thank you guys @smoothdesigns

Correct answer deborahc84269408

Hola @smoothdesigns sos un 𝗚𝗘𝗡𝗜𝗢!!!... Te felicito y, te seguiremos en Instagram... | Saludos & Bendiciones desde Buenos Aires, Argentina... Deborah😘😍🥰♥‿♥

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A

akgustavo

Participant

Thank you so much @Smooth Designs for finding this!

A

Antonio Stavola

Participating Frequently

Hi I saw that adobe muse was no longer working I uninstalled it, then I went to adobe creative to reinstall it but it is no longer there. Now I can no longer update my site. Do you have a solution?

kglad

Community Expert

@Antonio Stavola

in your cc desktop app preferences, do you have show older versions enabled?

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Antonio Stavola

Participating Frequently

There is no longer an adobe muse icon

X

Xavi Gamboa

Participant

You are the best.

Thanks

S

Sab230949878zzp

Participating Frequently

Hello,

I have a new problem. When I launch Muse, now it tells me that the trial version has expired 😞 I have a Creative Cloud Account. And when I try to connect to my Creative Cloud Account, it tells me that there is no account connected.

Any idea ?

kglad

Community Expert

@Sab230949878zzp

these are the fixes for subscriptions that revert to trials:

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

below are solutions some users reported:

if those all fail, change your cc language. eg, try international english - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html

if that fails, change the install location

S

Sab230949878zzp

Participating Frequently

I tried everything, nothing works 😞

The problem is only on Muse. All the other app launches.

D

defaultxs2qa2z5zlbc

Participant

It owrked for Mac!!!! Feb 2024, yes!!!!!

D

Dana22415129resy

Participant

Dave , Your are a Genius!!!! Saved my life here. Been using this since 2018 and got the January Adobe Surprise. There is nothing out there like this for those of us who are not interested in code and are visual people. I would really like to know what adding the SSS to the name did to make it work if you get a chance. Bless you my son! Dana

DaveH5

Inspiring

Thanks, but please don't thank me, thank @santiago p as they're the ones that found the fix!

Adding the SSS does not in itself fix the problem. What matters is changing the name of the file so that the software no longer recognises it and therefore cannot use it. Any change to the filename will have the same result.

Cheers, Dave.

kglad

Community Expert

@DaveH5

you started the ball rolling with the first fix that i recall seeing, so thank you for that.

and yes, thanks to @santiago p for finding an improved fix.

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les_sincavage

Participant

OMG!!! Thank you all for this thread!!!! YOU SAVED MY WEBSITES!!!! My clients and I thank you all SO MUCH! 🙂

S

Sab230949878zzp

Participating Frequently

Thank you so much ! It works while support was unable to give me a solution 😉

kglad

Community Expert

@Sab230949878zzp

good to hear!.

@Kopo2022

another work-around is to shut-down adobe processes and then start muse, https://community.adobe.com/t5/creative-cloud-services-discussions/muse-not-running-after-creative-cloud-desktop-app-update/td-p/14311465/page/2#M49358

another is: I went to the app directory using the Windows Start menu via Settings. There I selected the Adobe Creative Cloud app, clicked on the app with the left mouse button, then selected “Uninstall”. After a short time a new dialog appeared in which I had the option to click on "Repair". I did this and immediately clicked on the Muse program icon right after clicking the “Repair button”.

K

Kopo2022

Participant

For me, on Windows 11, it doesn't work. Does anyone know another forum where to look for a solution? Thank you.