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I am getting charged by Adobe $43.29 every month when my adobe account does not have any active plans. I need these payments to stop as they are not for my account.
John T SmithCorrect answer
Community Expert
August 14, 2026
Do you have another email address and Adobe account?
This link will help you find the account that is charging your card
https://community.adobe.com/announcements-5/need-help-identifying-an-adobe-charge-1634638
Or direct to https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html
If you do not have a subscription contact the fraud number for your credit card
This is how you contact support
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- and enter AGENT in the box asking How can we help you?
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