Unable to sync Error Code 118

Forum|Forum|3 months ago
October 21, 2025
1 reply
151 views

Hi, I've been having issues with my Creative Cloud as it can't sync the library and get an error code 118. It also said that my PC appeared offline but my wifi connection is stable, tried using other connection too but still doesn't work. I tried uninstall and reinstalling it but the issue persists. Also tried to do something with the firewall and stuffs, but still doesn't work. Is there any other methods I can try to fix it? Thank you.

kglad

Community Expert

https://community.adobe.com/t5/download-install-discussions/unable-to-reach-adobe-servers-while-installing-or-updating-adobe-apps/td-p/14667078?linkId=100000272138469

S

salma_7983Author

Participant

i've tried everything instructed but nothing seems to be working. i don't know whether i did something wrong or it's just not working but i still get the 118 error code.

kglad

Community Expert

do you have any security software (eg, av, firewall)?

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