Skip to main content
cherylrain01
Participant
July 20, 2018
Answered

Adobe Digital Editions 4.5 stopped working on Windows 10

  • July 20, 2018
  • 11 replies
  • 28505 views

Adobe Digital Editions 4.5.8 suddenly stopped working when I tried to load a second library ebook (it loaded the first). It just sits at the splash screen and says "loading library...." but will NOT open. I tried uninstalling it and reinstalling ADE; uninstalling it and installing an older version I still had from two years ago; and even taking Windows back about 10-20 days using a restore point. NOTHING worked!

Please, please help! I am an avid reader and this is how I get my library books. It's very frustrating!

I have searched Google so many times to try to find an answer that works and I can't.

I use Windows 10.

Thank you.

Correct answer Nanaky

Closed ADE.
Rename the My Digital Edition folder in your Documents Folder. (f. e. OLD)

Then start again.

11 replies

Nanaky
NanakyCorrect answer
Participating Frequently
July 23, 2018

Closed ADE.
Rename the My Digital Edition folder in your Documents Folder. (f. e. OLD)

Then start again.

cherylrain01
Participant
July 23, 2018

Strangely, when I borrowed another ebook today from the library, Adobe Digital Editions opened up, sort of (it was a white blank where the library should be) but it would NOT open up the new ebook. I tried multiple times. It would only open it up once I renamed the new Digital Editions file folder OLD2, and then tried again.... I hope I don't have to do that every time I borrow an ebook now...but if I do, at least I have a workaround!

jeffreyk864918
Participant
January 28, 2019

I followed everyone's suggestion, going to old. it worked:-) Just, why won't adobe tell us that or at least fix it? I'm asking library to change systems.