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cherylrain01
Participant
Jul 20, 2018 5:41 PM UTC
Answered

Adobe Digital Editions 4.5 stopped working on Windows 10

Adobe Digital Editions 4.5.8 suddenly stopped working when I tried to load a second library ebook (it loaded the first). It just sits at the splash screen and says "loading library...." but will NOT open. I tried uninstalling it and reinstalling ADE; uninstalling it and installing an older version I still had from two years ago; and even taking Windows back about 10-20 days using a restore point. NOTHING worked!

Please, please help! I am an avid reader and this is how I get my library books. It's very frustrating!

I have searched Google so many times to try to find an answer that works and I can't.

I use Windows 10.

Thank you.

Nanaky
NanakyCorrect answer
Participating Frequently
Jul 23, 2018 12:04 PM UTC

Closed ADE.
Rename the My Digital Edition folder in your Documents Folder. (f. e. OLD)

Then start again.

38 replies

Nanaky
NanakyCorrect answer
Participating Frequently
Jul 23, 2018 12:04 PM UTC

Closed ADE.
Rename the My Digital Edition folder in your Documents Folder. (f. e. OLD)

Then start again.

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cherylrain01
Participant
Jul 23, 2018 7:06 PM UTC

Strangely, when I borrowed another ebook today from the library, Adobe Digital Editions opened up, sort of (it was a white blank where the library should be) but it would NOT open up the new ebook. I tried multiple times. It would only open it up once I renamed the new Digital Editions file folder OLD2, and then tried again.... I hope I don't have to do that every time I borrow an ebook now...but if I do, at least I have a workaround!

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jeffreyk864918
Participant
Jan 28, 2019 6:31 AM UTC

I followed everyone's suggestion, going to old. it worked:-) Just, why won't adobe tell us that or at least fix it? I'm asking library to change systems.

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