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strix37
Participant
September 24, 2017
Answered

Adobe Digital Editions 4.5 will not open any more

  • September 24, 2017
  • 24 replies
  • 78895 views

Since some time my ADE 4.5 will not open. It appears on the taskbar, and putting my cursor on it I get a picture of it as it it should look if fully opened, but when clicking on it nothing happens; the program does not come up on the screen. Since several months back I am running Windows 10 and have installed all offered updates, but I don't think that is what is causing the problem, which has only started recently. Or could it perhaps have been caused by a recent Windows 10 update?

Correct answer Nanaky

You can try this:

1) Right click on the Icon and run as admin.

2) Rename the My Digital Edition Folder under your Documents in My Digital Edition.old and start again.

3) Uninstall the current Version and install 3.0: http://www.adobe.com/support/digitaleditions/downloads.html

24 replies

Participant
July 11, 2024

Hey, I had the same problem and it turned out to be related to screen settings. I'm switching workplaces and connect different external screens with different settings. ADE somehow always opens on the screen it was last used on, even though the screen is not connected. 

Try to move the window with cmd + arrow keys to your screen!

Participant
January 14, 2024

I encountered the same problem and I tried a lot. Because the application showed in the task bar, I had the idea was opened, but on another screen. The thing was that I only had my laptop screen, no second screen. I connected my laptop to another screen with HDMI and the application appeared on the second screen. Hope this helps!

Participant
October 22, 2023

For me i thought maybe it was still registering my monitor even though it was disconnected tried all the usual win+arrow key, changing to pc only, changing to duplicate and moving to new desktop. The preview-window shows when i hover over it on the taskbar but clicking it didnt open rebooting laptop / ADE didnt work either. I just right clicked the preview window and chose 'Maximise'. every few months i forget this happens so i just search for it and keep coming to this thread. So hopefully this helps you and will help future me if if forget again. i am running win11 with ade4.5

maxcatz
Known Participant
October 23, 2023
I could never get 4.5 to function on either of my computers, much less have it not open "any more."  ADE 3.0 worked for me for many years, then it was made obsolete.  Haven't been able to borrow a book using Overdrive on-line library since then (3-4 years?).  Even Geek Squad couldn't help me, and I have a contract with them.
😞
Participant
October 26, 2023
When this happened to me, nothing worked until I got myself a totally new
email address ID and downloaded Digital Editions.
(Downside: I totally forgot to update my e-reader Kobo, which still was
okay until I actually purchased an ebook from Kobo. It can only be opened
from that email address and I can only read that book from my computer!!
Senility is not fun!)
Participant
December 25, 2022

I know this is old and has a correct answer already, but I had this same problem. I'm on my work computer and hence I'm locked to version 4.5 and do not have the admin rights to run it, so I had to find another solution. I didn't need to install the older version to get it to work.

Here's my setup: Windows 10 Enterprice, and ADE4.5.11. I had the problem that ADE was launched outside the screen.

I had probably used it on an external monitor the last time and it was not connected now. However, ADE had stored the last location into "user.config" file, which is stored in the location where ADE is installed in my case the folder was named DigitalEditions.exe. I got the window back on screen by opening the config file in text editor and changing the coordinates in the row having the "MainWindowLocation" by removing the first number on the line and rebooting the software. I hope anyone else having this problem sees this and can avoid the frustrating process I had to go through to find the solution.

 

This is a clear oversight by the developers, and if any of you see this I would hope that you reconfigure the software so that the MainWindowLocation is not stored to the user.config file.

Participant
October 26, 2022

Your windows is not the problem, Adobe is fully aware of the problem with both ADE versions and don't wanna fix it. I'm waiting on the publisher to tell me what other ebook reader i can use so i can get rid of ADE 

coz it's trash and a lame excuse for software 🚮

Participant
October 26, 2022

That's really strange. Why would they not want to fix the bugs?

 

I solved the problem this way:

 

1) Uninstall the program.

2) Install it again from https://www.adobe.com/solutions/ebook/digital-editions/download.html

3) When the installer asks you where to place the program, change it to a different folder than the default. I selected Programfiles (x86).

Participant
November 19, 2022

The software is free and evidently they are simply not interested in developing it.

otherwise there would have been no people for so many years

making same complaints  and having same problems.

Unfortunately it is needed to handle DRMed books, although Calibre is an excellent alternative (to eliminate DRM)

I don't quite understand why many people buy books from the Kobo store, when it's much better to buy them from the various online bookstores.

Participant
October 25, 2022

I got this issue today with the 4.5.11 version. What solved it for me was this:

 

1) Uninstall the program.

2) Install it again from https://www.adobe.com/solutions/ebook/digital-editions/download.html

3) When the installer asks you where to place the program, change it to a different folder than the default. I selected Programfiles (x86). I'm guessing it would work also in the regular Programfiles folder.

 

That was it. I ran the program and it worked perfectly.

Participating Frequently
October 25, 2022
Just wondering if this should be still applicable in 2022? Nothing ever
seems to work easily for me. Even now when I am paying KOBO for their KOBO
Plus, some of those books don't download for me.
Participant
October 26, 2022

The error occurred for me yesterday, Oct 25th, 2022. I was able to fix the issue by completing the steps mentioned.

Participant
September 21, 2022

Had the exact same issue. Just stopped working today. Step 3 "Changing the directory" of the following article fixed the problem for me:
Adobe Digital Editions Not Responding: How to Solve (fixthephoto.com)

Instead of letting the program install in the default "Program Files (x86)" folder, I changed the install location to the "Program Files" folder. Hope this helps other lost souls struggling with this garbage software.

Participating Frequently
May 29, 2022

The error is caused by some file corruption, the solution is to uninstall and reinstall to a different directory.
You also have to rename/delete the "My Digital Editions" folder.

See also:

https://community.adobe.com/t5/digital-editions-discussions/digital-editions-wont-launch-microsoft-surface-windows-10/td-p/11347635

 

Participating Frequently
May 29, 2022

One solution described in the thread:
https://community.adobe.com/t5/digital-editions-discussions/digital-editions-wont-launch-microsoft-surface-windows-10/td-p/11347635

 

The error is caused by some file corruption, the solution is to uninstall and reinstall to a different directory.
You also have to rename/delete the "My Digital Editions" folder.

Participant
May 3, 2022

You can try uninstalling the software with 10bit uninstaller and make sure to remove any leftovers. Delete the folder in C:\Users\Current User\Documents\My digital editions. Then reinstall into a new directory under a new user profile or the public one- C:\Users\New user\New folder or C:\Users\Public\New folder. I used the public one and the software works again.