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wolfkin
Participant
June 23, 2022
Answered

Adobe Digital Editions just stopped launching (Win 10)

  • June 23, 2022
  • 1 reply
  • 425 views

I've uninstalled it and reinstalled it from a fresh installer from the website. I've restarted my computer. I've uninstalled it using chocolatey and reinstalled it using chocolatey. I cycle through books fairly heavily so I deleted my book download folder. Before I stopped launching my last two books were broken so I'm not sure if that's related to it.

 

Edition Windows 10 Pro
Version 21H2
Installed on ‎5/‎5/‎2021
OS build 19044.1766
Experience Windows Feature Experience Pack 120.2212.4180.0

 

Device name
Processor AMD Ryzen 3 3200G with Radeon Vega Graphics 3.60 GHz
Installed RAM 16.0 GB
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

 

When i open Adobe Digital Editions. I get a blip on the task manager. I'm open to suggestions if you have any on things I can try to get this working again.

 

https://i.imgur.com/9VXzVVS.mp4

This topic has been closed for replies.
Correct answer wolfkin

The advice in this other thread seems to work. No idea why it would matter suddenly when it's been working for years but I moved the install folder to PF instread of PF (x86) and it booted up.

1 reply

wolfkin
wolfkinAuthorCorrect answer
Participant
June 23, 2022

The advice in this other thread seems to work. No idea why it would matter suddenly when it's been working for years but I moved the install folder to PF instread of PF (x86) and it booted up.

Caro.0
Participant
July 17, 2022

I just fifnished a discussion with support ,4.5 ADE is not working anymore  I tried everything of their solutions and nothing works,nothing ! Only older versions seem to wotk but can not be provided by ADE so that sucks a lot. When you contact them they try something (that never works) and then brush you off saying it is a free product with no support and go the community that also dont have a solution. For ACSM links from libraries and Kobo you need a working ADE so everone please complent about this awfull lack of service ,get them to provide the older vesrion 4.3. that still works. (i am fairly good with computers but none of their options (re-installing- adobe clean-up tool) works anymore) .