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Participant
April 12, 2016
質問

Adobe Digital Editions won't accept my Adobe ID password when I try to deauthorize my computer for my library accounty. The password is correct.

  • April 12, 2016
  • 返信数 1.
  • 711 ビュー

Adobe Digital Editions will not accept my current Adobe ID password as correct when I try to deauthorize my computer for my library account. Is there a way to force the deauthorization?

    このトピックへの返信は締め切られました。

    返信数 1

    Nanaky
    Participating Frequently
    April 13, 2016

    Windows:

        Close all applications.

        Choose Start > Run.

        In the Open text box, type regedit and then press Enter. The Registry Editor opens.

        In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

        Select the Adept key.

        Choose File > Export.

        In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

        Right-click the Adept key and choose Delete.

        In the Confirm Key Delete dialog, click OK.

        Close the Registry Editor.

        Open Adobe Digital Editions and reauthorize.

    Macintosh:

        quit Adobe Digital Editions.

        Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

        If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

        Open Adobe Digital Editions and reauthorize.

    Participant
    April 13, 2016

    Hi

    There is no Adobe Digital Editions folder or file in Application Support. There is only an Adobe one and I assume that one is for Acrobat Reader. Where else would it be?

    Thanks for your help

    Nanaky
    Participating Frequently
    April 13, 2016

    You are in the wrong library. You must open the userlibrary: Access hidden Mac OS library files