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tomcam18
Participant
April 29, 2010
Question

Authorizing my nook

  • April 29, 2010
  • 58 replies
  • 182401 views

I have followed all the procedures for registering my nook with B&N and I also have downloaded ADE and established an Adobe ID the same as my nook's ID.  Everyplace I read I am suppose to be able to open ADE and then plug in my nook and ADE is suppose to recognize it and allow me to authorize it.  I have had no luck as ADE does not recognize my nook when I plug it into to the computer and I can't find any suggestions on how to correct this. Anybody have any ideas as to what I can do.

Thanks

tom

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    58 replies

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    B
    bolmanlp11
    Participant
    September 27, 2010

    ok, panic over...i just kept on trying deleting, reauthorising and now it works...

    what a pain for a $200 purchase!!!!

    but alls well that ends well.

    B
    bolmanlp11
    Participant
    September 27, 2010

    I was having the problem that every time I tried to open a book on Nook it came up "user not authorised" I followed the advice and deleted the files on the nook, re connected, reauthorised and now I get the message "sorry cannot open this book" any ideas anyone.

    Thanks in advance

    A
    alansmommy
    Participant
    March 18, 2011

    you have to go back and put them on your nook again (I just told it to replace the existing file)

    I hope this helps the next reader with this issue!

    A
    Anonymous
    September 17, 2010

    iMac OS 10.6.4 new Nook (9/17/10): The Nook and ADE didn't connect until I ejected the Nook, closed ADE, reconnected the Nook and then started ADE.  ADE finally recognised the Nook, authorized it & I was able to slide an ePub book & drop it on the Nook.

    L
    Liz_Healy
    Participant
    December 26, 2010

    Thank you!!!!  I had the order of operations wrong and it would not work. 

    A
    A1shells
    Participant
    August 28, 2010

    Thank you, Tom and Meeesha77! Your posts were a blessing. Tom's steps worked once I rebooted my nook like Meeesha.

    A
    Anonymous
    August 25, 2010

    I had the same problem but there was no need for deleting the file....I just closed ADE and reopened with my Nook already connected and it prompted for authorization of my nook...I have a Macbook

    Rgds

    B
    barefoot22-Tb5LH1
    Participant
    September 3, 2010

    I have a Mac too, and was having the same problem not having my nook authorized.  Last night I tried   settings - device - reset to factory settings. I opened ADE and plugged in the nook but no device showed up.  Then I turned off ADE, ejected the nook, unplugged the nook, plugged it back in, then opened ADE---It finally showed up!  Now I have my library books on my nook,  thanks for all the helpful advice.

    PS The reset to factory settings took off all my screensavers and documents in my document but it was not difficult to get those back on.

    M
    Meeesha77
    Participant
    September 4, 2010

    No problem.  It sure drove me nutts a while till I figured it out!!  Glad it helped ya.  Have a great weekend!!

    A
    Anonymous
    August 5, 2010

    Thanks!! This fixed my problem, too!  I spent over an hour researching a fix for this problem. Yay!

    A
    Anonymous
    August 3, 2010

    Thank you tom for the easy to understand fix! I can't believe that so many people are havng the same problem and B&N hasn't made the fix more easy to find on their site.

    I was about ready to take my nook back...

    A
    Anonymous
    July 20, 2010

    Ok I know this may sound stupid and I didn't read the owner's manaul to the nook. But if you can't find it on your nook you have to go to My Library and then on the touch screen go to View My Documents.  You still have to do the above but I struggled for a while to find it on my nook too...just thought it might help.

    P
    Paulas98
    Participant
    July 16, 2010

    I had authorized my Nook when I downloaded Adobe Digital Editions but for some reason Nook never appeared on my ADE bookshelf, but my book on ADE appeared on my nook on the computer, just not on the nook itself.  I deleted ADE from my nook menu on the computer and tried again but nothing.  Turns out I hadn't ejected and safely removed the nook, just unplugged in and reconnected to the computer.  When I ejected and reconnected, I was now prompted to authorize the Nook.  I did, and was able to transfer my library book to it.  Now I am happy.  Bought the Nook to read library books, not to pay for them all. Thank you.  Adobe chat told me that ADE was free and they wouldn't help me, just gave me the link to the forum and told me to go find the solution.  I had tried that for an hour.  They do have a point, though. You get what you pay for.

    D
    Dilegap
    Participant
    July 10, 2010

    Tom,

    Thank you, thank you, thank you! I have had my Nook for a week and was not able to resolve this until now.

    I can echo was others were saying...Adobe and B&N were no real help. I tried live chat with Adobe and they kept telling me to uninstall and reinstall ADE. When I tried to actually call Adobe customer service they told me they couldn't help me because ADE was "not supported" (read "free").

    I am a librarian and our system offers digital ebook downloads and I am so happy to have this information to share with my patrons. Ebooks are really catching on. Please share this with all librarians you know; it's not that we don't want to help, it's just that we're just learning this all too!

    Thanks again!

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