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Participant
July 8, 2007
Question

Cannot find Digital Editions Folder

  • July 8, 2007
  • 56 replies
  • 45439 views
Whenever I try to open the program, I get the message "Cannot find Digital Editions Folder". The program appears to be open to me, however it is completely unusable. My e-books appear as blank gray books, and I can't open them or read them. I've un-installed and installed the program 3 times. Someone please help! I want to read my books.
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    56 replies

    Participant
    August 4, 2007
    There's another solution, if you don't want to uninstall Adobe 8.0. Just create a new folder "My Digital Editions" in your "My Documents" folder. The installer doesn't seem to have done that.
    Participating Frequently
    July 28, 2007
    try looking for it in documents& settings > your user profile > Local Settings > Application Data

    should be somewhere in there.don't remeber exactly because i already deinstalled digital editions
    Participant
    July 24, 2007
    Hi Ric

    To answer your questions

    - Windows XP Professional
    - Dell Optiplex 320
    - Recently bought by work several months ago
    - I am part of a network at work where we share a server.

    I am using Adobe 8 and as mentioned DE won't let me view books etc.

    Chris
    Inspiring
    July 13, 2007
    Can those of you encountering this problem give us some details? We have been unable to reproduce this problem. Could you please answer these questions:

    - What type of machine (Mac, Windows)
    - What OS? What version
    - Type of CPU?
    - Have you recently upgraded or changed your OS?
    - Are you a normal or admin user, or are you a managed user (e.g. you log onto a general machine on campus)?

    Thanks, Ric Wright, DE Team
    Participant
    July 12, 2007
    I figured it out!!
    I was running Adobe Reader Version 8. Once I uninstalled Digital Editions, uninstalled Version 8, and reinstalled Adobe 7, it worked fine. Just don't upgrade to 8 after that, and don't install Digital Editions.
    Participant
    July 12, 2007
    I am getting the same message!!!!!!!!! Can anyone help???