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Participant
Jul 8, 2007 3:01 PM UTC
Question

Cannot find Digital Editions Folder

Whenever I try to open the program, I get the message "Cannot find Digital Editions Folder". The program appears to be open to me, however it is completely unusable. My e-books appear as blank gray books, and I can't open them or read them. I've un-installed and installed the program 3 times. Someone please help! I want to read my books.
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    91 replies

    Participant
    Aug 4, 2007 6:13 AM UTC
    There's another solution, if you don't want to uninstall Adobe 8.0. Just create a new folder "My Digital Editions" in your "My Documents" folder. The installer doesn't seem to have done that.
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    Participating Frequently
    Jul 28, 2007 10:26 PM UTC
    try looking for it in documents& settings > your user profile > Local Settings > Application Data

    should be somewhere in there.don't remeber exactly because i already deinstalled digital editions
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    Participant
    Jul 24, 2007 11:37 AM UTC
    Hi Ric

    To answer your questions

    - Windows XP Professional
    - Dell Optiplex 320
    - Recently bought by work several months ago
    - I am part of a network at work where we share a server.

    I am using Adobe 8 and as mentioned DE won't let me view books etc.

    Chris
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    Inspiring
    Jul 13, 2007 7:45 PM UTC
    Can those of you encountering this problem give us some details? We have been unable to reproduce this problem. Could you please answer these questions:

    - What type of machine (Mac, Windows)
    - What OS? What version
    - Type of CPU?
    - Have you recently upgraded or changed your OS?
    - Are you a normal or admin user, or are you a managed user (e.g. you log onto a general machine on campus)?

    Thanks, Ric Wright, DE Team
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    Participant
    Jul 12, 2007 4:31 PM UTC
    I figured it out!!
    I was running Adobe Reader Version 8. Once I uninstalled Digital Editions, uninstalled Version 8, and reinstalled Adobe 7, it worked fine. Just don't upgrade to 8 after that, and don't install Digital Editions.
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    Participant
    Jul 12, 2007 7:54 AM UTC
    I am getting the same message!!!!!!!!! Can anyone help???
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