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Participant
November 22, 2008
Question

Downloading Digital Editions

  • November 22, 2008
  • 30 replies
  • 6508 views
I've recently purchased an ebook and cannot access it b/c Digital Editions will not download. I've been trying for 2 days. The first day, it would do nothing, no message, no activity. Just sit there like I hadn't even clicked on Launch. Today I've tried again and every time I try, it tells me that it has run into an error and I need to shut down.

Any suggestions on how to get this downloaded? Or do I need to return my ebook??

Thanks
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    30 replies

    Participant
    November 27, 2008
    I am having more general problems. I cannot download Digital Editions at all. I click on the "badge" but nothing happens. I am using XP SP3 and I have tried it in Chrome, Firefox and IE7.
    I have DE on a CD which came with my Sony Reader which works but I just can't get it to install on my laptop.
    Why not!?!??
    Participating Frequently
    November 27, 2008
    Hi Bhupesh,

    Have you been able to open your book or still encounter with same error?

    Regards,
    Arvinder
    Participating Frequently
    November 27, 2008
    There aer several reasons if ebook is not getting opened in digital edition.

    Can you send your book to me check it out and and provide you the appropriate solution.

    Regards,
    Arvinder
    Participating Frequently
    November 26, 2008
    I can not open my ebook acsm file in Digital Editions. the book is grayed out when i try to add it to my library. am searching high and low for answers.
    Participating Frequently
    November 26, 2008
    First it asks for installing flash, once flash will be installed, then it automatically installed digital editon.

    Can you clarify what steps you are using for not able to download.

    So that i can understand problem and try to sort out.

    Regards,
    Participant
    November 24, 2008
    I also have the same problem with library e-books and spent two days re-downloading Digital Editions and Adobe Reader because my daughter loves her library e-books. I finally gave up. Until Digital Editions updated, everything was fine, now they just won't download to digital editions. I have read every forum, chased the paths, and emailed Adobe with specifics (it has been weeks and no answer). Apparently a lot of us are having this problem, so why don't they address it! Our library site requires this software to download books. This is very frustrating! Adobe needs to address what happened in the last update or tell us why they can't. If they want us to go back to the last Digital Editions, they could at least make it available to us. My daughter misses her library books!
    November 24, 2008
    KB Article:
    http://www.adobe.com/go/kb403051
    Participant
    November 24, 2008
    Hi Bhupesh,

    I have the same issue. Do you have any solution?

    Thnaks
    Participating Frequently
    November 24, 2008
    Hi Bhupesh,

    Can you tell me what all errros are coming, i will try to sort out your issue. Also, mention all steps you have done for downlaoding and installing from where and how.

    Also, what version of Digital editons you have downloaded?

    Regards,
    Participant
    November 22, 2008
    This programme is causing us all such unnecessary hassle when all we wanted was to be able to carry a handy tool (toy?) around with us!
    Try reading some of the other forum entries to see if they can help.
    Try un-installing and re-installing. If that doesn't work, try even taking your computer back to an earlier time before you installed the programme in the first place by doing a system restore and then installing all your Ebook discs again.
    I have had problems and have spent the best part of a week sorting them but I think - hope - I'm OK now. Good luck Chris