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Nanaky
NanakyCorrect answer
Participating Frequently
Oct 14, 2016 9:52 AM UTC

The error message indicates that there are problems when communicating the server from the vendor with the Adobe server.

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51 replies

m51bc27561948ds9w
Participating Frequently
Dec 15, 2022 7:13 AM UTC

Finally! Today ADE works fine.

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m51bc27561948ds9w
Participating Frequently
Dec 14, 2022 9:04 AM UTC

Same error. Sadly, nothing works.

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sososimps
Participating Frequently
Nov 15, 2022 9:53 PM UTC

Me too, and 6 years after the original poster!  And there's still no solution!!!!

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    Nicole27177752ypxk
    Participant
    Nov 17, 2022 6:28 AM UTC

    I downloaded one the other day then last night couldn't return it and today can't downloaded a new book. Did yours fix itself or still broken?

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    sososimps
    Participating Frequently
    Nov 17, 2022 8:49 PM UTC

    After trying to open the ASCM file a few times a day for several days, it has suddenly just started working again this morning.  I didn't do anything additional since my original attempts (uninstall, deregister, update program, tried different library).  Apparrently it just fixes itself after a few days of frustration.

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    Iñaki22692980w4zu
    Participant
    Jan 17, 2022 5:07 PM UTC

    Same error. It seems that it happens from time to time. Three days waiting without solution? How long should we wait?

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    Marta22671250psw4
    Participant
    Jan 15, 2022 6:56 PM UTC

    Same thing.... 

    So frustrating to try to read, and get stuck in the computer for 2 hours. 

    Did anyone find some help fixing the problem or just bought a new reader? 

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    Chelsea5DB9
    Participant
    Nov 12, 2020 4:33 AM UTC

    I am experiencing the same thing. I have downloaded it several times, deleted it, used safari instead, deauthorised and reauthorised but nothing is working. HELP

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    Chelsea5DB9
    Participant
    Nov 12, 2020 4:33 AM UTC

    I CAN'T EVEN OPEN EPUB BOOKS

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    Diego80
    Participant
    Nov 27, 2019 5:46 PM UTC

    I had the same problem today. Bought 3 different books ad downloaded them as usual. One is .epub, the other two are .acsm.

    I added them in Adobe Digital Edition version 4.5.10 but I got the following error for the two .acsm ebooks only:

    E_LIC_LICENSE_SIGN_ERROR

    I can't download these two ebooks on my Kobo reader. The other one works as usual.

    Anyone solved this issue?

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    Diego80
    Participant
    Nov 28, 2019 5:29 PM UTC

    The problem was solved today. I think somewhat went wrong with Adobe's server.

    Now the problem is fixed and I can download the new books on the e-reader.

    I hope the same for all the others who had the same issue. 

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    cynthial58792364
    cynthial58792364
    Participant
    Aug 27, 2018 10:54 AM UTC

    De que forma podéis solucionarnos esto?

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    marianne800520
    Participant
    Apr 2, 2019 5:04 PM UTC

    we too have the same problem at the mo.

    Only solution is to just wait???

    Cheers

    M.

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    cynthial58792364
    cynthial58792364
    Participant
    Aug 27, 2018 10:54 AM UTC

    Llevo 3 días intentado descargar los libros comprados y no hay forma con el error de licencia pero es que tampoco nos dais ninguna solución a este problema por lo que puedo ver somos varias personas en la misma situación, gracias.

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    javierv69826627
    Participant
    Aug 27, 2018 10:05 AM UTC

    Same here, three books today stuck without downloading.

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